What is a private tour?
Most of our tours are private, exclusively booked for your party, regardless if you are just a couple or a larger group. The advantage is that you can fully enjoy a tour without worrying about other people around and all our suppliers and tour guides will focus on you. On top of that, you have the possibility to select the date that better fits your schedule, which we reserve the right to confirm after checking availability with our suppliers.
A few tours like food tours, trekking or e-bikes might have set dates published on our website and/or are open to other people to join. In this cases we will keep you informed. Our activities are set for small groups not exceeding ten or fifteen people. Should you prefer a private tour no matter what, please request it in the form that you will find in each tour page or send us your request via email at email@example.com
Who takes our tours?
Our tours and activities are suitable for whoever is willing to experience one of the most authentic Italian regions, not affected by mass-tourism. We welcome guests who are looking for the off-the-beaten track experience, hosted by friendly and knowledgeable tour guides, drivers and other hosts.
About our tour guides
Our tour guides and tour managers are licensed as required by the Italian legislation. Knowledgeable storytellers, they constantly keep themselves up to date by attending seminars and classes ranging from history to wine making, from art to geology, local traditions and much more.
Are children on tour welcome?
Children accompanied by an adult are always welcome on our tours. That being said, our experiences may not be appropriate for very young children. We will provide non-alcoholic beverages for those under the age of 18 as stated by the Italian law, however participants should communicate to Meet Piemonte at time of booking if anyone under the age of 18 years old will attend our activities. Please refer to each tour description for more details including minimum age or height requirements on bikes, segways and quads rentals.
Special dietary needs, food allergies, alcohol
We can accommodate special dietary needs, food allergies and other special requests. However, it is essential to advise us in advance during the reservation process so we can make arrangements prior to the start of the tour. We cannot make substitutions once the tour is under way. On our food tours we try to let you sample all the best the region has to offer in terms of traditional food and perhaps it can be a bit difficult for vegans, gluten free and dairy intolerant. On our wine tastings people who don’t drink alcohol can still join the experience as we learn about the local traditions and culture, we tour the wine cellar and we meet the locals. Non-alcoholic beverages can be served, however, it is essential to advise us in advance during the reservation process so we can make arrangements prior to the start of the tour. We cannot make substitutions once the tour is under way. Due the high quality (and therefore cost) of food and wine we provide, we are unable to offer discounts on any of our tours even if you don’t drink alcohol or you have food restrictions that will prevent you from taking full advantage of the food and wine offered on our tours.
In case of bad weather
In case of bad weather Meet Piemonte reserves the right to reschedule the tour or to reimburse according to the Terms and Conditions (art. 11 – Withdrawal of the Parties) accepted at time of booking.
How much walking is involved?
On our city tours the average distance covered on foot is about 1.5 miles (2.5 km) and we keep the pace slow to moderate. City tours may take place on cobbled streets with uneven steps. Stairs can be involved. Walking is required for most of the time and there will be some opportunities to sit down along the way. Please refer to each tour description for more details.
What about cancellation policy?
Terms and Conditions vary depending on the type of service: tourist service, day trip, tour package. You will receive the appropriate document to be accepted at time of booking.
Here find the Terms and Conditions of our day trips.
If you had a great time with our tour guides and drivers and want to recognize them for great service, 5-10€ per person, per day is an international standard in the tourism industry.
Our guides work hard to provide a fun and informative tour, so we highly recommend a reward for their performance.
Meet Piemonte will not have any advance information regarding special events being held at the hotel/resort where clients are booked. Meet Piemonte is not responsible for any noise or inconvenience caused by such events.
Meet Piemonte has no control over air conditioning and heating conversion dates at hotels/resort where clients are booked. While such hotels/resorts have air conditioning and heating system, switch on/off dates of these services are regulated by local laws.
Meet Piemonte recommends the purchase of travel insurance against cancellation, medical emergency and lost luggage.
Meet Piemonte is available to provide quotes for travel insurances to be combined to the purchase of a tourist package.
What happens if I'm late for a tour?
The tour guide, the driver (if included) and any other supplier involved, are available for the schedule of the tour agreed at time of booking.
In case of delay of the customer, the tour will be adjusted to fit in the remaining time available and some activity may be cut. If a customer asks for extra hours beyond the scheduled end of the tour, whenever possible, such extra time will be charged an hourly rate to be confirmed by Meet Piemonte.